WhatsApp Commerce OS · for clothing brands

Your WhatsApp shop, answering customers and closing orders — while you sleep.

Tivda plugs into your WhatsApp and handles the buying conversation the way your best staff would — sizes, colours, stock, prices, order confirmation — so every message becomes a sale, not a missed one.

24/7answers every enquiry, even at 2am
Secondsfirst reply — not "sorry, late"
1 bothandles hundreds of chats calmly
* Proof numbers from the live pilot shop will replace these — no invented metrics, ever.
T
Thilini's Boutiqueonline · replies instantly
ane me lemon maxi dress eka tiyenawada? 💛
9:41 PM
Yes, it's available! 💛
Lemon Maxi Dress — Rs 6,500

Which size do you need? (S / M / L / XL)
9:41 PM
M size. white colour thiyenawada?
9:42 PM
White is available in M ✅

Lemon Maxi Dress · White · M
Rs 6,500 + delivery Rs 350

Shall I confirm this order?
9:42 PM
Ow confirm 💯
9:43 PM
🎉 Order confirmed!
Order No: ORD-00421

We'll update you when it's dispatched. Thank you! 💚
9:43 PM
A real buying conversation — handled by the bot, start to finish.
The problem

WhatsApp is where your customers buy. It's also where orders get lost.

You're busy packing, serving, sourcing — the messages pile up. By the time you reply, she's bought from someone else.

01

Missed messages

Enquiries sit unread for hours while you're in the shop or asleep.

02

Lost momentum

"Size eka thiynawada?" unanswered for 3 hours = a customer who moved on.

03

You become the bot

The same size/price/colour questions, 50 times a day — eating the time you should spend growing.

How it works

Live in days, not months

No new app for your customers. They just keep messaging your WhatsApp — it suddenly answers like your best salesperson.

Connect your WhatsApp

We link Tivda to your official WhatsApp Business number. Your customers see no difference — same number, same chats.

~ 1 day

We learn your catalogue

Your dresses, sizes, colours, prices and photos are loaded in. The bot knows what you have — and what you don't.

~ 1–2 days

It sells while you work

Questions answered instantly, orders confirmed with order numbers, tricky chats handed to you — everything logged in one dashboard.

Live from day 3
Placeholder — real screenshot
👗 Lemon Maxi DressRs 6,500
Lemon Maxi · White · MORDERED
Anna Midi · Black · LASKING SIZE
New enquiry — photo sentBOT HANDLING
Today's closed orders12
The cockpit

One dashboard. Total control.

See every chat, every order, every handover — live. You stay in charge; the bot does the repetitive selling.

  • Every order confirmed with a proper order number — no more "which chat was it?"
  • Instant takeover — one tap and you're in the chat, bot steps aside
  • Stock & catalogue honesty — the bot never promises what you don't have
  • Reports that show what the bot closed and where it needs help
Placeholder — real screenshot
💬 Chat → Order rate▲ 41%
⏱ Avg first reply4 sec
🤝 Handed to human6 today
📦 Orders this week38
The brain

It learns your business — and improves itself

Tivda studies how you handle tricky chats and gets better every week. Real customer conversations in Singlish and Sinhala are its native language.

  • Understands Singlish & Sinhala — "Ow confirm", "M size eka", "colour thiyenawada?"
  • Reads photos of dresses and matches them to your catalogue
  • Knows when to hand over — never fights a customer who wants a human
  • Continuous improvement — every tricky chat becomes a lesson

“Before, orders were getting missed while I was packing. Now the bot answers in seconds — and I only jump in for the special requests.”

Shop owner — fashion boutique · WhatsApp pilot Draft quote — real testimonial coming
Pricing

Simple. In rupees. No surprises.

Final prices are being set — this is the shape. Every plan includes setup help and your own WhatsApp number stays yours.

Starter

For shops testing the water
Rs
per month · price coming soon
  • Up to 50 catalogue items
  • Auto-replies & order confirmation
  • Basic dashboard
Ask on WhatsApp
Most popular

Growth

For shops selling every day
Rs
per month · price coming soon
  • Unlimited catalogue
  • Photo recognition & size help
  • Human handover + alerts
  • Weekly sales report
Ask on WhatsApp

Business

For brands & multi-shops
Rs
per month · price coming soon
  • Everything in Growth
  • Multiple WhatsApp numbers
  • Team roles & audit log
  • Priority setup & support
Ask on WhatsApp

Prices shown are placeholders until Chanaka locks the tiers — structure only.

FAQ

Fair questions, straight answers

Will this replace me with my customers?

No — it replaces the repetitive part of you. The bot answers the 80% of questions that are the same every day. When a customer is confused, angry, or asks something special, it hands the chat to you instantly. You stay the face of your shop.

What if a customer asks something weird?

The bot knows its limits. It never guesses on prices, stock or promises. Anything uncertain goes straight to you with the full conversation, so you can answer with one message.

Does my customer need to install anything?

No. They keep using your normal WhatsApp number exactly as they do today. Nothing changes for them — except replies suddenly come in seconds.

Is this the official WhatsApp API?

Yes — Tivda runs on the official WhatsApp Business Platform from Meta. No banned third-party tools, no risk of your number being blocked for automation.

How long does setup take?

Most shops are live within 2–3 days: we load your catalogue, connect your number, and test with real conversations before you go live.

Is my customer data safe?

Yes. Your chats belong to you. Data is stored securely on servers in your region, never sold, never shared. You can export or delete everything, any time.

See your own WhatsApp do this.

Send us a message and we'll show you a live demo on your own catalogue — 15 minutes, no pressure.

By Jinadari (Pvt) Ltd · Registered in Sri Lanka · Runs on the official WhatsApp Business API